udantu
Flight
Support
  • Home
  • BLOG
  • How do I speak to someone at Air France? - Udantu.com

How do I speak to a live person at Air France for fast help?

Air France is a popular airline in France known for its highly professional and intelligent customer support team. The airline support team is spread worldwide to ensure the most comfortable and safe journey for passengers. You can contact 24 hours a day to Air France customer service experts if you need help.

There are multiple contact options available to get in touch with an Air France agent; you can contact the airline's call center at 800-237-2747 for quick assistance. In this article, we will guide you on how to talk to someone at Air France; take a look to have a better understanding.

What is the phone number for Air France FR?

Air France FR phone number is +33 9 69 39 36 54. If you have any booking-related issues or need support with other queries call this number quickly and follow the prompt to connect with the Air France support team anytime.

How can I contact Air France and talk to a live person?

To get immediate assistance from Air France, call +33 9 69 39 36 54 (France user) or dial 1-800-237-2747 (USA passengers) and follow the instructions. Here is the complete process given below for reference:

Dial the Air France customer phone number France +33 9 69 39 36 54

  • Press 1 for English and 2 for France, follow the IVR running
  • Press 1 to make a purchase
  • Press 2 to change the booking
  • Press 3 for a refund
  • Press 4 for baggage
  • Press 5 for more
  • Select one option and press the associated number in the dialer.
  • The system will take you to the department your query is related to.
  • Wait for a while, and an air france representative will join you; talk to them and solve your problem.

How do I call France from the US?

USA passengers contact us directly via the Air France US phone number. Here are the steps given to ensure it is clear:

Call Air France US customer service number 1-800-237-2747

  1. Press 1 for English and 2 to choose another language, follow IVR
  2. Press 1 to book a ticket
  3. Press 2 to change/ cancel the booking
  4. Press 3 for a refund
  5. Press 4 for the flight schedule
  6. Press 5 for anything else
  7. Select the booking options if you have booking-related issues and so-on
  8. Based on your selection, the system will connect you to the related department
  9. Stay on call and as soon as a live agent is available, share the problem and get a solution

Other quick methods to get in touch with an Air France Airline expert

Email Air France customer service

If you have to share feedback, compliments, complaints, etc., you can send an email to the Air France customer service email id directly. You can also follow the steps below to send an email:

  • Visit the official site of Air France and look for the contact us link
  • Select the query on the page you want to email
  • Based on your selection, an associated email form will appear on the page
  • Fill in the necessary details in the form and attach any relevant documents
  • Submit the form, and soon, an Air France Representative will get back to you with the best response

Chat with Air France

Chat is another way to communicate with Air France through which you can share your common issues and problems via chat. Follow these steps:

  1. Visit the Air France official website using any regular browser.
  2. Click the 'Need help' link on the homepage to access the support page.
  3. Follow the prompt, and you can access chat support under contact options; click on it.
  4. Select the language and most suitable query you saw on the screen.
  5. Follow the self-explanatory troubleshooting instructions to solve the problem.
  6. If you still need assistance, the system will connect you to the live agent soon.
  7. You can also access the chat option by directly visiting the link https://wwws.airfrance.fr/en/contact/booking/help-online-booking
  8. Under 'need further assistance,' click the chat link and follow the instructions above.

Contact through Whatsapp

Air France also allows you to contact via WhatsApp and get solutions to some common issues. To contact the airline via WhatsApp:

  • Click on the link https://wa.me/33699385720 and contact them directly on WhatsApp.
  • Click on the option 'Continue to chat.'
  • If you don't have WhatsApp, click the link 'Download.'
  • The WhatsApp chat screen will appear on the page
  • You can type your message and send it further
  • The air france agent will come online and soon provide you with an answer to your message.

Via social media handles: You also get the social media options to share the complaint on the support page. Send your message directly to the Air France team via social media and share your problem. Here are the links to available social media networks; you can use any of these to contact the airline and share complaints. 

For Facebook messenger - facebook.com/airfrance
For Instagram - instagram.com/airfrance
For Twitter - twitter.com/airfrance
For Whatsapp - https://wa.me/33699385720 

How do I contact Air France in Paris?

Call the Air France phone number Paris 01 41 56 78 00 (Monday to Friday 9 am to 5 pm) and follow the simple IVR instructions. Besides, if you are unsure of it, here you can follow the step-by-step process: 

  • Go to the official website of www.airfrance.com 
  • Now go to the link 'Need help' at the top. 
  • The support page shows various topics; select the one that suits you most. Select further options, and you can explore the various contact options listed under 'still need assistance.' 
  • The various options are 'Phone,' 'Chat,' 'Email' & 'Social Media.' 
  • Select the most suitable options, and you can follow the prompt to connect to Air France in Paris.

Headquarters

45 Rue de Paris 95747 Roissy CDG

What terminal is Air France at Paris Airport?

Air France generally uses terminals 2E, 2F, and 2G at Paris Airport. However, other terminals can also be used based on the destination; you can contact the Air France representative directly to get up-to-date information.

What is the phone number for Air France CDG?

If you are at CDG airport for your Air France flight and need to contact the airport staff for lost baggage or other queries, you can call phone number 01 41 56 78 00, available from Monday to Friday, 9 am to 5 pm.

What time does Air France customer service open?

Generally, airline customer service is open 24/7. However, there are a few departments available during business hours, that is, Monday - Sunday, 8 am to 11:59 pm ET.

Issues are solved by the Air France customer representative

  1. Reservation & Ticketing
  2. Manage booking
  3. Fight schedule
  4. Refund
  5. Baggage allowance
  6. Check-in issues
  7. Seat upgrade
  8. Lounge access
  9. Membership
  10. Wi-fi, etc

How do I complain to Air France?

Via complaining form: It is one of the best ways to share your complaint. Besides accessing the complaint form and sharing the complaint, here are the steps you can follow: 

  1. Head to the Air France official website https://wwws.airfrance.fr/ 
  2. Go to the support page by clicking 'Need help.'
  3. You will see many links; click 'Refund, Complaint, and Suggestions.' 
  4. Select the topic you want to share your complaint about 
  5. You will get the complaint form for most queries; fill out the details.
  6. Once done, you can submit the form, and soon Air France representative will contact you back
  7. You can also click on the dropdown link 'Need further assistance, and you will get various other contact options below to share complaints. 

Via Phone Call: It is one of the best ways to share your complaint; you get real-time solutions through phone calls. To share the complaint via phone:

  • Make a call at the air france helpline number 1(800)-237-2427
  • Follow the IVR instructions and choose the options which suit your concern. 
  • Follow the prompt, and you will be able to speak to the Air France agent. 
  • Onceconne connected, share your complaint, and the agent will help you to provide a satisfactory solution.

What is the best time to call Air France customer service? 

The support team at Air France is available 24/7 if you need assistance with general queries. However, to connect with a specific department, you can speak to the airline from Monday - Sunday, 8 am to 11:59 pm ET. Early morning best time to call Air France customer service.

Besides, the call volumes are mainly high during the date and in situations like flight cancellation, disruption, delay, etc. In that case, you should wait and call again free sometime or opt for another contact option. Besides, try calling the airline early in the morning or late evening to avoid long waiting times. 

Conclusion: Air France has a huge team of customer support, who are always available to assist the passengers. Using the several contact options, phone, email, chat, WhatsApp, social media, etc., you can contact air france customer service 24/7 in Paris, USA, or anywhere. Besides, hopefully, you learned how to share complaints with Air France, the best time to contact them, and other relevant details. Furthermore, if you still have any doubts or looking forward to getting more information, you can log in to your air france account directly and get personalized support to manage issues.