Avianca Airlines offers excellent customer service to its passengers. The airline has a dedicated team of professionals who are always ready to assist you in offering any difficulty-related help in any queries or issues that you may have. Also, you can link up or communicate with their customer service team via dialing the Avianca phone number, email, or social media. The airline also has a comprehensive FAQ section to help you with common queries. Overall, Avianca Airlines is committed to providing its passengers with a pleasant and hassle-free travel experience. In addition, if you seek to know more about them, it is necessary to continue reading this article.
A traveler can speak to the Avianca Airlines live person immediately by dialing 1 802-304-5740 (OTA number) or 1 (800) 284-2622. Call the representative and wait for some time because the call converts to an IVR process call; you need to listen to all the options carefully and choose it according to your preference.
After hearing the instructions, you may press the 5th option to speak with the live person directly. Thus, you can readily sort out all difficulties by talking with them.
A traveler can immediately talk to a representative at Avianca Colombia by dialing +57 601-307-3940 and wait for some time because the call converts to an IVR process call; you need to listen to all the options carefully and choose it according to your preference.
After listening to all the options, you may choose the 7th option to talk with a live representative directly. The Avianca phone number in Colombia connects in a few seconds, you must share your issues with them and obtain help from them. Thus, by talking with them, you can quickly sort out all conflicts.
The Avianca call center 24 horas offers services all the time, whenever you reach them, but sometimes due to busy hours, the call can’t be transferred or connected with the live person directly. Therefore, in this situation, you can try other ways to communicate with Avianca customer service; however, if you are looking for how to do this, you must simply get through the below methods.
Chat with an Avianca person-
Contact on social media-
Avianca Airlines now look to make an accessible mode to connect with their customers on their social media. However, suppose you search how you can do this, for that. In that case, you must go to the customer service page of Avianca Airlines and search for social media pages on Instagram, Facebook, Twitter, or more. Visit their pages, and follow them for getting any reliable help or instant updates. Go to their message box, communicate with them, and get reliable assistance.
Fill out the contact form-
You can quickly contact Avianca customer service WhatsApp to link up with the live customer service spokesperson; for that, you must follow the steps below.
Also, you can email the Avianca person directly to Avianca's email address at habeasdata@avianca.com. There, you can share your issues or ask anything you want to know there, and they will connect with you soon. Also, there is another way to send an email to Avianca customer service by filling out the email form, which you must follow.
The best time to call Avianca customer service is in the early morning, from 8 am to 9 am. However, if you can avoid calling during these peak hours, you will likely have a shorter wait time. Here are the best times to call Avianca customer service:
Early morning (8:00 AM to 9:00 AM EST),
Midday (1:00 PM to 2:00 PM EST),
or Late evening (8:00 PM to 9:00 PM EST
The Avianca customer service hours are on weekdays from Monday to Friday and are accessible to you from 8:00 AM to 10:00 PM while on weekends on Saturday and Sunday from 9:00 AM to 8:00 PM EST.
You can simply complain to an Avianca Airlines person by getting through the below steps:
People call Avianca customer service for a variety of reasons that are:
To make a booking or change a reservation.
To ask about flight status or delays.
To report a lost or damaged bag.
To request a refund or compensation for a flight cancellation or delay.
To get help with special assistance requirements.
To file a complaint.
Avianca customer service is available in multiple languages 24 hours a day, seven days a week. You can get through with the live person by phone, email, chat, or social media.
A passenger can easily send an email to Avianca Airlines LifeMiles at support@lifemiles.com, which you will get under https://www.avianca.com/us/en/experience/lifemiles-program/lifemiles-card/ this page. Take the email and compose your issues or inquiries to them, and get prominent help from them in 2 to 3 business days and assist you in providing the best support.
You can readily contact Avianca Airlines person for getting any specific assistance by viewing the list of contact numbers that are stated below. In addition, the Avianca agent makes certain phone numbers to connect with the live person directly and helps in resolving all conflicts easily. For that, must follow the below list:
Contact center- (+001) 800-284-2622
Lost, damaged, or delayed baggage- 18774284478
TDD Services (Telephone Device for the Deaf)- 1 866 998 3357
Toll-Free Hotline for Air Travelers with Disabilities- 1 800 778 4838 (voice) or 1 800 455 9880 (TTY)
Aviation Consumer Protection Division- 202 366 2220 (voice) or 202 366 0511 (TTY)
Mailing address- Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and